This Privacy Policy explains how Admittance Edutech (“we”, “us”, or “our”) — operated at admittanceedutech.in — collects, uses, stores, and protects personal information when you visit our website or use our counselling services. By using our services, you agree to this Privacy Policy.

1. Who We Are

Admittance Edutech is an educational counselling platform that assists students with admissions to Engineering, Medical, Law, and MBA programmes across India.

2. Information We Collect

a) Information You Provide Directly

• Full name, email address, phone number, date of birth, and gender when you register, fill an enquiry form, or contact us
• Academic details: 10th/12th marks, entrance exam scores (JEE, NEET, CLAT, CAT, etc.), preferred course, and preferred state/college
• Payment information submitted during fee payment (processed via third-party gateways; we do not store card details on our servers)
• Messages, feedback, queries, or documents submitted through our website or WhatsApp

b) Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, clicks, and referral source (via cookies and Google Analytics)
• Geographic location (country/city level, derived from IP address)
• Log data and error reports for service improvement

c) Information From Third Parties

• If you sign in or contact us via Google or Facebook, we receive your name, email, and profile picture as permitted by that platform
• Payment providers (Razorpay) may share transaction status and partial payment identifiers with us

3. How We Use Your Information

• To provide personalised college counselling for Engineering, Medical, Law, and MBA programmes
• To process payments and send transaction confirmations for our counselling services
• To create and manage your student profile and account
• To contact you via phone, SMS, WhatsApp, or email regarding your admission queries and counselling sessions
• To send service-related notifications (session reminders, document checklists, admission deadlines)
• To send promotional communications if you have opted in (you may opt out at any time)
• To improve our website, personalise user experience, and conduct internal analytics
• To comply with legal obligations and prevent fraud or misuse of our services
• To enforce our Terms of Service

4. Legal Basis for Processing

We process your personal data under the following legal bases (applicable under GDPR, India DPDPA 2023, and related frameworks):

• Contract performance: To deliver counselling services you have signed up for
• Consent: For marketing communications and optional data collection
• Legitimate interests: For fraud prevention, security, and service improvement
• Legal obligation: Where required by applicable Indian law (e.g., taxation, record keeping)

5. Cookies & Tracking Technologies

We use cookies and similar technologies for the following purposes:

You can control or disable cookies through your browser settings. Disabling essential cookies may affect site functionality.

6. Sharing Your Information

We do not sell your personal data. We may share data with:

• Payment Processors: Razorpay — to process counselling fee payments securely (PCI-DSS compliant)
• Cloud & Hosting: Google Cloud Platform or equivalent — for data storage and website delivery
• Analytics: Google Analytics — aggregated, anonymised usage data only
• Communication Services: Email/SMS providers for sending session reminders and notifications
• Colleges / Institutions: Only with your explicit consent when facilitating an application on your behalf
• Legal Authorities: When required by law, court order, or to protect our legal rights
• Business Transfers: In case of merger or acquisition, users will be notified in advance

All third-party providers are bound by data processing agreements and required to maintain appropriate security measures.

7. Data Retention

• Student profile & counselling records: Retained while your account is active; deleted within 30 days of a deletion request
• Transaction records: Retained for 7 years as required by Indian tax and financial regulations
• Support & enquiry communications: Retained for 2 years
• Analytics data: Retained in anonymised form for up to 26 months

8. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request we limit processing of your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing

To exercise any right, email us at admittanceedutech@gmail.com. We respond within 30 days.

9. Data Security

• SSL/TLS encryption for all data in transit (HTTPS enforced on admittanceedutech.in)
• Encrypted storage for sensitive student data at rest
• Role-based access controls — only authorised counsellors can access student records
• Payment data processed via Razorpay (PCI-DSS compliant); we do not store card numbers
• Regular security reviews and access audits

No method of internet transmission is 100% secure. We commit to reasonable and appropriate safeguards.

10. Children’s Privacy

Our services are designed for students who are typically 17 years and above. We do not knowingly collect personal data from children under 13 without verified parental consent. If a parent or guardian believes their child has submitted personal data to us without consent, please contact us at admittanceedutech@gmail.com and we will delete it promptly.

11. International Data Transfers

Your data may be stored and processed on servers outside India (e.g., Google Cloud infrastructure in the US or EU). We ensure such transfers comply with applicable data protection laws through Standard Contractual Clauses (SCCs) or equivalent mechanisms.

12. Google API Services

Where our website uses Google APIs (Google Sign-In, Google Analytics, Google Maps, Google Cloud), the following applies:

• Use of data received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements
• We access only the minimum Google user data necessary for the stated feature
• We do not use Google user data to serve advertisements
• We do not allow humans to read Google user data unless the user explicitly consents, it is required for security, or mandated by law

Reference: Google API Services User Data Policy

13. Third-Party Links

Our website may contain links to college websites, government portals (NTA, MCC, KEA, etc.), and other third-party sites. This Privacy Policy does not apply to those sites. We are not responsible for their content or privacy practices. We recommend reviewing the privacy policy of any external site you visit.

14. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top. For material changes, we will notify you via email or a prominent notice on our website at least 14 days before the change takes effect. Continued use of our services after the effective date constitutes acceptance of the updated policy.

15. Grievance Officer (India)

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Grievance Officer details are:

Questions about your privacy?

We respond within 2 business days. You can also call or WhatsApp us.